For Indian small and medium businesses
Reach every customer on WhatsApp.
Send updates and offers to customers who opted in, answer them from one shared inbox, and automate the repeat questions. All on the WhatsApp Business Platform.
Built on the WhatsApp Business Platform
Sunrise Dental Clinic
Business account
Illustrative example
Features
Everything you need to run WhatsApp for your business
One workspace for campaigns, conversations and reports.
Broadcast campaigns
Send approved template messages to opted-in contacts, in bulk or on a schedule.
Template message manager
Create, submit and track WhatsApp message templates in one place.
Shared team inbox
Let your whole team reply from one WhatsApp number, without sharing a phone.
Chatbot and auto-replies
Answer common questions instantly and hand over to a human when needed.
Contacts and segments
Keep contacts organised, record opt-in, and build audiences with filters.
Analytics and delivery reports
See delivery, read and reply rates for every campaign.
Click-to-WhatsApp
Turn website visits and ads into WhatsApp conversations.
API and webhooks
Connect Messagely to your CRM, store or software.
How it works
Up and running in four steps
- 1
Sign up
Create your Messagely account and tell us about your business.
- 2
Connect your WhatsApp Business Account
Use Meta’s Embedded Signup to link your own WhatsApp Business Account and phone number. You stay the owner.
- 3
Create templates
Write message templates and submit them for review by Meta.
- 4
Send and reply
Run campaigns to opted-in contacts and answer replies from the team inbox.
Campaigns and inbox
Start conversations with templates. Continue them in the inbox.
Send an approved template to opted-in contacts, then move every reply into a shared inbox where your team can assign, note and respond.
- Per-message delivery and read status
- Assign chats and leave internal notes
- Segments built from tags and fields
Campaign report (example layout)
Illustration only. Not real customer data.
Solutions
Made for how Indian businesses talk to customers
Real estate
Share listings, confirm site visits and follow up with enquiries.
Clinics
Send appointment reminders and let patients reschedule in a tap.
Education
Notify students and parents about batches, fees and results.
E-commerce
Order confirmations, shipping updates and back-in-stock alerts.
Ceramics and tiles
Send catalogues, answer dealer enquiries and share new collections.
Services
Book jobs, send quotes and collect feedback after the visit.
Agencies
Manage WhatsApp for several client businesses from one place.
Why teams choose Messagely
Practical benefits, no hype
You own your WhatsApp account
Your WhatsApp Business Account and number stay in your name. Messagely connects to it with your permission.
Built around opt-in
Opt-in status is stored per contact, and opted-out contacts are left out of campaigns automatically.
Transparent about costs
Meta’s message charges are billed separately by Meta. We tell you up front what is ours and what is Meta’s.
Made for Indian businesses
Support for Indian numbers, and a team in Gujarat you can call.
One inbox for the team
Several people can answer customers from one number, with assignment and notes.
Privacy-minded
We process your customers’ data only to provide the service, and never sell it.
Responsible messaging
Good messaging respects the customer
WhatsApp works best when people want to hear from you. Messagely is designed around consent, and you must follow Meta’s rules when you use it.
- Send marketing messages only to people who have opted in to hear from you on WhatsApp.
- Make it easy to opt out, and honour opt-outs promptly.
- Follow the WhatsApp Business Messaging Policy and WhatsApp Commerce Policy.
- Do not send spam, misleading or prohibited content.
- Read the WhatsApp Business Messaging Policy. WhatsApp is a trademark of Meta Platforms, Inc.
FAQ
Questions, answered
What is Messagely?
Messagely is software that lets businesses use the WhatsApp Business Platform: send template messages and broadcasts to opted-in customers, reply from a shared team inbox, and set up simple chatbots and reports.
Do I need a WhatsApp Business Account?
Yes. During setup you connect your own WhatsApp Business Account and phone number through Meta’s Embedded Signup. We guide you through it.
Can I keep using the WhatsApp Business app on the same number?
A phone number is normally used with either the WhatsApp Business app or the WhatsApp Business Platform. We will explain your options during onboarding, including using a new number.
Can I message anyone in my contact list?
No. You may only send marketing messages to people who have agreed to receive them on WhatsApp. Messagely stores opt-in status, but you are responsible for obtaining valid consent.
Who pays Meta’s conversation charges?
Meta bills message and conversation charges separately under its pricing. Messagely’s own fee covers the software only. We explain current details during your demo.
How long do templates take to be approved?
Templates are reviewed by Meta. Many are approved within minutes, but it can take longer, and some are rejected. Messagely shows the status and the reason.
Is my customers’ data safe?
We use encryption in transit, access controls and audit logging, and we do not sell data. Read the Privacy Policy for details, including our sub-processors.
How can I delete my data?
Email us from your registered address, or follow the steps on our Data Deletion page. We act on requests within the timelines stated there.
Ready to talk to your customers where they already are?
Book a short demo and we will show you how Messagely fits your business.